Cisco Catalyst 4500e Series User Manual

5-19
Catalyst 4500 E-Series Switches Installation Guide
OL-13972-01
Chapter 5 Troubleshooting
Contacting the Cisco Technical Assistance Center
• Maintenance agreement or warranty information
• Brief description of the problem
• Console captures related to your problem
• Brief explanation of the steps you have already taken to isolate and resolve the problem
See the “Obtaining Documentation and Submitting a Service Request” section on page xv for more
information about contacting the TAC.
Serial Numbers
When you contact TAC, have the serial number of your switch available. Refer to Figure 5-3 to locate
the serial number on your switch. You may also get the serial number from the output of a show version
or show idprom all command.
Figure 5-3 Catalyst 4500 E-series Serial Number Location
SN: NNNNNNNN
230808, 781-00518-01

Cisco Catalyst 4500e Series Specifications

General

Series	Catalyst 4500E Series
Stackable	No
Chassis Options	3-slot, 6-slot, 7-slot, 10-slot
Power Supply Options	AC, DC
Redundancy	Power supply redundancy, supervisor engine redundancy (1+1)
Layer Support	Layer 2
Virtualization	Yes (Virtual Switching System - VSS)
Form Factor	Modular
Ports	Gigabit Ethernet, 10 Gigabit Ethernet, 40 Gigabit Ethernet, and 100 Gigabit Ethernet options depending on the line cards
Jumbo Frame Support	Yes
Features	Flexible NetFlow, TrustSec
Maximum Port Density	Up to 384 ports per chassis
Operating System	Cisco IOS XE
Management	CLI, SNMP, Cisco Prime Infrastructure, Cisco DNA Center
Security Features	802.1X
VLAN Support	Up to 4096 VLANs
QoS Support	Yes
Supervisor Engine Options	Sup8-E