Cisco ONS 15454 SDH - Node Icon is Gray on CTC Network View; CTC Cannot Launch Due to Applet Security Restrictions

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Cisco ONS 15454 SDH Troubleshooting Guide, R5.0
July 2005
Chapter 1 General Troubleshooting
1.10.6 Node Icon is Gray on CTC Network View
Step 2 Enter ctc*.jar or cms*.jar in the Search for files or folders named field on the Search Results dialog box
and click Search Now.
Step 3 Click the Modified column on the Search Results dialog box to find the JAR files that match the date
when you downloaded the files from the TCC2/TCC2P.
Step 4 Highlight the files and press the keyboard Delete key.
Step 5 Click Ye s at the Confirm dialog box.
1.10.6 Node Icon is Gray on CTC Network View
Symptom The CTC network view shows one or more node icons as gray in color and without a node
name.
Possible Cause Different CTC releases not recognizing each other.
Recommended Action Correct the core version build as described in the “1.10.9 Different CTC
Releases Do Not Recognize Each Other” section on page 1-126.
Possible Cause A username/password mismatch.
Recommended Action Correct the username and password as described in the “1.10.10 Username or
Password Do Not Match” section on page 1-127.
Possible Cause No IP connectivity between nodes.
Recommended Action Usually accompanied by Ethernet-specific alarms. Verify the Ethernet
connections as described in the “1.10.15 Ethernet Connections” section on page 1-128.
Possible Cause A lost DCC connection.
Recommended Action Usually accompanied by an “EOC” alarm on page 2-76. Clear the EOC alarm
and verify the DCC connection as described in the “Clear the EOC Alarm” procedure on page 2-77.
1.10.7 CTC Cannot Launch Due to Applet Security Restrictions
Symptom The error message “Unable to launch CTC due to applet security restrictions” appears after you
enter the IP address in the browser window.
Possible Cause You are logging into a node running CTC Software R4.0 or earlier. Releases before
R4.1 require a modification to the java.policy file so that CTC JAR files can be downloaded to the
computer. The modified java.policy file might not exist on the computer.
Recommended Action Install the software CD for the release of the node you are logging into. Run
the CTC Setup Wizard (double-click Setup.exe). Choose Custom installation, then choose the Java
Policy option. For additional information, refer to the CTC installation information in the
Cisco ONS 15454 SDH Procedure Guide Chapter 3, “Connect the PC and Log into the GUI.” If the
software CD is not available, you must manually edit the java.policy file on your computer. See the
“Manually Edit the java.policy File” procedure on page 1-125.