Cisco ONS 15454 SDH - Browser Login Does Not Launch Java

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Cisco ONS 15454 SDH Troubleshooting Guide, R5.0
July 2005
Chapter 1 General Troubleshooting
1.9.6 Browser Login Does Not Launch Java
1.9.6 Browser Login Does Not Launch Java
Symptom The message “Loading Java Applet” does not appear and the JRE does not launch during the
initial login.
Possible Cause The PC operating system and browser are not properly configured.
Recommended Action Reconfigure the PC operating system java plug-in control panel and the
browser settings. See the “Reconfigure the PC Operating System Java Plug-in Control Panel”
procedure on page 1-116 and the “Reconfigure the Browser” procedure on page 1-116.
Reconfigure the PC Operating System Java Plug-in Control Panel
Step 1 From the Windows start menu, click Settings > Control Panel.
Step 2 If the Java Plug-in Control Panel does not appear, the JRE might not be installed on your PC. Complete
the following steps:
a. Run the Cisco ONS 15454 SDH software CD.
b. Open the CD drive:\Windows\JRE folder.
c. Double-click the j2re-1_4_2-win icon to run the JRE installation wizard.
d. Follow the JRE installation wizard steps.
Step 3 From the Windows start menu, click Settings > Control Panel.
Step 4 In the Java Plug-in Control Panel window, double-click the Java Plug-in 1.4.2 icon.
Step 5 Click the Advanced tab on the Java Plug-in Control Panel.
Step 6 From the Java Run Time Environment menu, select JRE 1.4 in C:\ProgramFiles\JavaSoft\JRE\1.4.2.
Step 7 Click Apply.
Step 8 Close the Java Plug-in Control Panel window.
Reconfigure the Browser
Step 1 From the Start Menu, launch your browser application.
Step 2 If you are using Netscape Navigator:
a. On the Netscape Navigator menu bar, click Edit > Preferences.
b. In the Preferences window, click the Advanced > Proxies categories.
c. In the Proxies window, click the Direct connection to the Internet check box and click OK.
d. On the Netscape Navigator menu bar, click Edit > Preferences.
e. In the Preferences window, click the Advanced > Cache categories.
f. Confirm that the Disk Cache Folder field shows one of the following paths:
• For Windows 98/ME, C:\ProgramFiles\Netscape\Communicator\cache
• For Windows NT/2000, C:\ProgramFiles\Netscape\<username>\Communicator\cache