Clear-Com Communication Systems
ICS-102/62 Intercom Panel Instruction Manual
3-2
2. If the correct microphone is turned on, ensure the panel audio has
not been muted externally through the logic inputs.
3. Make sure the panel has not been defined as a nearby panel.
4. Activate the Matrix Loopback mode from the panel’s Maintenance
menu to check the audio paths to the matrix.
5. Enable eavesdropping on the panel.
6. Test the integrity of the panel’s audio path by temporarily setting a
forced listen to it.
7. Reset the panel.
8. Replace the panel.
• The panel is inoperative and all red LEDs flash slowly.
1. Wait 60 sec. If the matrix frame has just been powered up, it is
possible it is still downloading the configuration to the port cards.
2. Ensure the cable connecting the panel to the matrix is plugged in at
both ends.
3. Check the integrity of the data paths, especially the polarity for
panels using a COM-10 communication module.
4. Check the configuration program to ensure the panel has been
assigned the correct port type.
5. Confirm the port card or interface type matches the panel. Panels
with COM-10 communication modules should have MTX-A16 cards.
Panels with COM-20 communication modules connect to DIG-2
interfaces.
6. Reset the panel’s port card in the matrix frame.
7. Replace the panel’s port card in the matrix frame.
8. Reset the panel.
9. Replace the panel.
• No audio from the panel’s speaker.
1. Ensure the Intercom knob on the panel’s front panel is turned up.
2. Ensure the Speaker On/Off button is on.
3. Check whether audio can be heard in a headphone.
4. Use the configuration computer or an ICS-2003 panel’s
programming feature to test the integrity of the panel’s audio path by
temporarily setting a forced listen to it.
5. Reset the panel’s port card in the Matrix frame.
6. Replace the panel’s port card in the Matrix frame.
7. Reset the panel.
8. Replace the panel.
• The operator cannot hear another panel’s page or call signal
tones.
1. Adjust the “Page Volume” control of the panel using the
configuration program (refer to the Eclipse Configuration System
Manual).
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