Chapter 4: Configuration
98-143082-D Support features 52
To reset the administrator password
If you have forgotten the administrator password, do as follows:
1. Contact your supplier for a reset code.
Report the serial number and IMEI number of the terminal.
You can find the serial number under Control panel > Support > About and the IMEI
number under Control panel > Support > Extended status.
2. After receiving the reset code from your supplier, select Reset password from the
Support page.
3. Type in the reset code obtained from your supplier and click Reset.
4. The password is disabled.
You now have access to all settings. If you want to use a password, enable the password as
described in To disable the administrator password on page 64.
To restart the terminal
If you want to restart the terminal, do as follows:
1. From the Support page, select Reboot terminal.
2. Click to confirm the reboot.
The terminal restarts. Note that this is the equivalent to switching the terminal off and on
again.
About
The About page shows the Serial number and software version of your EXPLORER 510
and legal information. It also shows your Help desk information, if it has been entered under
Advanced > Help desk.
To access the About page, select Support > About.
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