Comm-Tec MTX88UH2 - User Manual

Questions and Answers

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Stacy GrahamAug 12, 2025
What to do if there is no output image when switching Comm-Tec MTX88UH2?
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  Daniel SummersAug 12, 2025
  If you are not getting an output image when switching on your Comm-Tec Matrix Switcher, here are a few things to check: * Ensure there is a signal at the input/output end using an oscilloscope or multimeter. * Verify that all connections are secure. * If the input source uses HDCP, ensure HDCP compliance is enabled by sending the command /%[Y]/[X]:1 or changing the HDCP compliance status in the GUI. * If the display doesn't support the input resolution, switch to another input source or enable the display to learn the EDID data of the input.
H
heatherriveraAug 16, 2025
Why Comm-Tec MTX88UH2 cannot be controlled via IR remote?
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  James RiceAug 16, 2025
  If you're having trouble controlling your Comm-Tec Matrix Switcher with the IR remote, consider these potential solutions: * Replace the battery with a new one. * Ensure you are within the effective range and pointing the remote directly at the IR receiver. * If using an external IR receiver connected to the IR IN/IR ALL IN port, ensure it has a carrier. If not, replace it with one that does.
Y
ymillsAug 19, 2025
How to unlock front panel buttons on Comm-Tec MTX88UH2 Matrix Switcher?
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  tlevyAug 19, 2025
  If you cannot control your Comm-Tec Matrix Switcher using the front panel buttons, the buttons may be locked. To unlock them, send the command /%Unlock; or select 'unlock' in the GUI interface.
T
Tanya FisherAug 23, 2025
What to do if Comm-Tec Matrix Switcher losing color or has no video signal output?
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  Scott JimenezAug 23, 2025
  If your Comm-Tec Matrix Switcher is losing color or has no video signal output, check the connecting cables to ensure they are connected correctly and in good working condition. Also, verify that all connections are secure.
K
Kayla ChenAug 27, 2025
Why power indicator remains off on Comm-Tec Matrix Switcher?
- A
  athomasAug 27, 2025
  If the power indicator on your Comm-Tec Matrix Switcher remains off when powered on, check whether the power cables are connected correctly.
J
Jamie JensenAug 30, 2025
What to do if there is a blank screen on Comm-Tec Matrix Switcher display when switching?
- A
  Amber HayesAug 31, 2025
  If you see a blank screen on the display when switching with your Comm-Tec Matrix Switcher: * The display might not support the resolution of the video source. Try switching again. * You can also manually manage the EDID data to ensure the resolution of the video source is automatically compliant with the output resolution.
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Stephanie WoodSep 4, 2025
What to do if EDID management does not work normally on Comm-Tec MTX88UH2?
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  Amanda BaileySep 4, 2025
  If EDID management is not working normally on your Comm-Tec Matrix Switcher, replace the HDMI cable at the output end with another HDMI cable that is in good working condition.
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jmoralesSep 8, 2025
Why static becomes stronger when connecting the video connectors on Comm-Tec Matrix Switcher?
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  freemanjenniferSep 8, 2025
  If static becomes stronger when connecting the video connectors on your Comm-Tec Matrix Switcher, check the grounding and make sure it is well connected.

Comm-Tec MTX88UH2 Specifications

General

Category	Matrix Switcher
Model	MTX88UH2
Control Interface	RS-232, Ethernet, IR
Maximum Resolution	4K@30Hz
Power Supply	100-240V AC, 50/60Hz
Video Bandwidth	10.2 Gbps
HDMI Compliance	HDMI 1.4
HDCP Compliance	HDCP 1.4
Audio Formats	LPCM, Dolby Digital, DTS
Video Format Support	HDMI 1.4, 3D, Deep Color
Signal Type	HDMI
Video Inputs	8x HDMI
Video Outputs	8x HDMI
Audio Inputs	8x balanced analog audio
Audio Outputs	8x balanced analog audio

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Comm-Tec MTX88UH2 - User Manual

Table of Contents

Questions and Answers

Comm-Tec MTX88UH2 Specifications

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