Contex SD3600 - Page 73

D-5
Appendix D --- Error codes
Error code 100-50234
Keypad Error code None
Level User Correctable
Description Scanner is in safemode. Please reboot scanner or
download new rmware
Potential failed comp. User, SUx
Corrective Action.
■
User interaction.
■
Main controller board (SUx).
Error code 100-50237
Keypad Error code ERR_GENERAL (3)
Level User Correctable
Description Host PC does not support SSE2 calculations
Potential failed comp. User
Corrective Action.
■
User interaction.
Error code 100-20088
Keypad Error code ERR_GENERAL (3)
Level Support Correctable
Description Motor system error, motor movement not detected.
Potential failed comp. Mech, SUx, Cable, Motor
Corrective Action.
Error code 100-50259
Keypad Error code ERR_SU (12)
Level Support Correctable
Description Firmware unable to identify SU-board id.
Potential failed comp. SUx
Corrective Action.
■
Main controller board (SUx).
Error code 100-50260
Keypad Error code ERR_SU (12)
Level Support Correctable
Description Firmware unable to identify SU-board variant.
Potential failed comp. SUx
Corrective Action.
■
Main controller board (SUx).
Error code 100-50600
Keypad Error code ERR_SU (12)
Level Support Correctable
Description SUx, Main controller board error
Potential failed comp. SUx, SMPS
Corrective Action.
■
Main controller board (SUx).
■
Switch Mode Power Supply (SMPS)
Error code 100-50601
Keypad Error code ERR_CB (13)
Level Support Correctable
Description CIS unit error
Potential failed comp. CIS, SUx
Corrective Action.
■
CIS Unit (CIS).
■
Main controller board (SUx).
Error code 100-50602
Keypad Error code ERR_GENERAL (3)
Level User Correctable
Description Firmware error. Please download latest rmware.
Potential failed comp. Firmware, SUx
Corrective Action.
■
Firmware.
■
Main controller board (SUx).
Error code 100-50603
Keypad Error code ERR_GENERAL (3)
Level User Correctable
Description Unrecoverable scanner state. Please reboot the scanner.
Download of the latest rmware and PC application/driver
may be required.
Potential failed comp. Reboot, Firmware, Software
Corrective Action.
■
Reboot scanner.
■
Firmware.
■
PC driver/software.