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Implementation of the Warranty
If your product is faulty under normal conditions of use and maintenance, in
order to benefit from the present warranty, please contact the Returns Center
at 1-800-CRICKET (274-2538) for assistance. The customer support center will
then provide you with instructions on how to return the product for support
under warranty. For more information, please visit www.cricketwireless.com/
support/orders-and-activations/warranty.html.
Warranty exclusions
Manufacturer guarantees its products against material, design and
manufacturing defects. The Warranty does not apply in the following cases:
1. Normal wear and tear of the product (including on camera lenses,
batteries and screens) requiring periodic repair and replacement.
2. Defects and damages due to negligence, to the product being used other
than in a normal and customary manner, to the non-compliance with the
recommendations of this User Manual, to an accident, regardless of the
cause. Instructions for use and maintenance of the product can be found
in your product’s User Manual.
3. The opening, unauthorized disassembly, modification being carried out or
repair of the product by the end user or by persons or by service providers
not approved by Manufacturer and/or with spare parts not approved by
Manufacturer.
4. Use of the product with accessories, peripherals and other products whose
type, condition and/or standards do not meet Manufacturer’s standards.
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