FAQ
Question Answer
Does the handheld
unit have to be
powered ON?
The handheld unit will need to be powered
ON to create your Fence Boundary, to train,
and to mark/find Waypoints. However, the
Fence is still active if the handheld unit is
powered OFF and the Fence was not
deactivated. Once the collar units have been
powered OFF, the fence will deactivate for
that specific collar.
Why is my dog’s skin
Irritated under the
contact points?
Placing the collar unit in the same place for
extended periods of time may cause
sores/caluses where the contact points are
rubbing on the skin. Do not place the collar
unit in the same exact place every time. Do
not leave the collar unit on your dog more
than 12 hours at a time.
When should I
calibrate the
compass?
Calibrate the compass any time you power
ON handheld unit again or arrive at new
location to get the most accurate readings.
Can I use the collar
unit and a leash
together?
Do not use collar unit together with a leash to
prevent damage to the collar unit.
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