1 Troubleshooting
Service manual
16
EBLQ+EDLQ011~016CAV3+W1 + EBLQ+EDLQ011~016CA3V3+W1
+ EK(2)CB07CAV3 + EKMBUHCA3V3+9W1
Daikin Altherma – Monobloc
ESIE18-04 – 2019.02
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed
order.
1 Clean the outdoor heat exchanger. See "4 Maintenance" on
page99.
Possible cause: Dirty outdoor heat exchanger.
2 Perform a check of the refrigerant circuit. See "3.2Refrigerant
circuit"on page92.
Possible cause:
▪ Stop valve is closed,
▪ Clogged refrigerant circuit,
▪ Refrigerant circuit NOT charged correctly,
▪ Humidity in the refrigerant circuit,
▪ Non-condensables in the refrigerant circuit,
▪ Leaking refrigerant circuit.
3 Perform a check of the heat exchanger thermistor. See
"2.23Thermistors"on page82.
Possible cause: Faulty heat exchanger thermistor.
4 Perform a check of the expansion valve. See "2.11Expansion
valve"on page54.
Possible cause: Faulty expansion valve.
5 Perform a check of the main PCB. See "2.17 Main PCB" on
page66.
Possible cause: Faulty main PCB.
6 Perform a check of the outdoor unit fan motor. See
"2.18Outdoor unit fan motor"on page73.
Possible cause: Faulty outdoor unit fan motor.
INFORMATION
If all procedures listed above have been performed and the
problem is still present, contact the helpdesk.
1.4.39 FA-00 – Abnormal high pressure
Trigger Effect Reset
Outdoor heat
exchanger thermistor
measures
temperature
>60°C~65°C
Unit will NOT stop
operating.
Automatic reset when
temperature drops
below 50°C.
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed
order.
1 Clean the outdoor heat exchanger. See "4 Maintenance" on
page99.
Possible cause: Dirty outdoor heat exchanger.
2 Perform a check of the refrigerant circuit. See "3.2Refrigerant
circuit"on page92.
Possible cause:
▪ Stop valve is closed,
▪ Clogged refrigerant circuit,
▪ Refrigerant circuit NOT charged correctly,
▪ Humidity in the refrigerant circuit,
▪ Non-condensables in the refrigerant circuit,
▪ Leaking refrigerant circuit.
3 Perform a check of the heat exchanger thermistor. See
"2.23Thermistors"on page82.
Possible cause: Faulty heat exchanger thermistor.
4 Perform a check of the expansion valve. See "2.11Expansion
valve"on page54.
Possible cause: Faulty expansion valve.
5 Perform a check of the main PCB. See "2.17 Main PCB" on
page66.
Possible cause: Faulty main PCB.
6 Perform a check of the outdoor unit fan motor. See
"2.18Outdoor unit fan motor"on page73.
Possible cause: Faulty outdoor unit fan motor.
INFORMATION
If all procedures listed above have been performed and the
problem is still present, contact the helpdesk.
1.4.40 H0-00 – Current sensor abnormality
Trigger Effect Reset
Compressor voltage
(DC) is out of range
before start‑up.
Unit will stop
operating.
Manual reset via user
interface.
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed
order.
1 Perform a check of the main PCB. See "2.17 Main PCB" on
page66.
Possible cause: Faulty main PCB.
2 Perform a check of the inverter PCB. See "2.15 Inverter
PCB"on page61.
Possible cause: Faulty power module = inverter PCB.
3 Check if the power supply is conform with the regulations. See
"3.1Power supply"on page91.
Possible cause:
▪ Faulty or disturbance of the power supply (imbalance
>10%),
▪ Power drop,
▪ Short circuit.
INFORMATION
If all procedures listed above have been performed and the
problem is still present, contact the helpdesk.
1.4.41 H1-00 – Option thermistor abnormality
Trigger Effect Reset
Optional external
indoor or outdoor
ambient thermistor
input is out of range.
Unit will NOT stop
operating.
Automatic reset when
input is in range.
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed
order.
1 Perform a check of the external indoor or outdoor ambient
thermistor. See "2.23Thermistors"on page82.
Possible cause: Faulty external indoor or outdoor ambient
thermistor.