Dell Chromebook 3100 2-in-1 Service Manual

Commonly used CROSH command
This page contains information about the most commonly used CROSH commands to diagnose the Dell Chromebook 3100 2-in-1.
Below are some of the most commonly used CROSH commands to troubleshoot a hardware issue.
NOTE: CROSH storage_test_1 and storage_test_2 are not supported on the eMMC storage device.
Check battery charging status
The Chrome Shell (CROSH) includes a simple battery health diagnostic test. This is to confirm that the battery is charging and to check
on the battery health and discharge rate. Follow the instruction provided to check on the battery charging status:
1. Connect the AC adapter to the Chromebook and a power outlet.
2. Turn on, and sign in to the Chromebook.
3. Open the Chrome browser.
4. Press CTRL + ALT + T to open CROSH.
5. Type battery_test 1 into CROSH, and then press Enter.
84
Troubleshooting

Dell Chromebook 3100 2-in-1 Specifications

General

RAM	4GB LPDDR4
Storage	32GB eMMC
Display	11.6-inch HD (1366 x 768) Touchscreen
Graphics	Intel UHD Graphics 600
Operating System	Chrome OS
Battery Life	Up to 10 hours
Camera	720p HD Webcam
Color	Black
Processor	Intel Celeron N4020
Ports	2 x USB-C, 1 x MicroSD card reader, 1 x Headphone/Mic combo jack
Wireless	Bluetooth 5.0