Troubleshooting your system
Safety first — for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: Solution validation was performed by using the factory shipped hardware configuration.
Topics:
•
Minimum to POST
• Troubleshooting system startup failure
• Troubleshooting external connections
• Troubleshooting the video subsystem
• Troubleshooting a USB device
• Troubleshooting iDRAC Direct - USB XML configuration
• Troubleshooting iDRAC Direct - Laptop connection
• Troubleshooting a serial input and output device
• Troubleshooting a NIC
• Troubleshooting a wet system
• Troubleshooting a damaged system
• Troubleshooting the system battery
• Troubleshooting power supply units
• Troubleshooting cooling problems
• Troubleshooting cooling fans
• Troubleshooting system memory
• Troubleshooting an internal USB key
• Troubleshooting a micro SD card
• Troubleshooting a drive or SSD
• Troubleshooting a storage controller
• Troubleshooting expansion cards
• Troubleshooting processors
• System messages
Minimum to POST
Minimum Components
The minimum components to allow the Dell™ PowerEdge™ R730/R730xd to complete POST are as follows:
● System board
● One power supply unit
● One processor (CPU) in socket CPU1
● One memory module (DIMM) installed in socket A1
● Left control panel (for power button functionality)
● One backplane card
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Troubleshooting your system 201