If the problem persists, see the Getting help section.
8. If the system starts properly, turn off the system, and reinstall all the expansion cards that you removed.
9. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next steps
If the tests fail, see the Getting help section.
Related references
Getting help on page 216
Using system diagnostics on page 195
Troubleshooting a damaged system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Ensure that the following components are properly installed:
● cooling shroud
● expansion card risers (if installed)
● expansion cards
● power supply unit(s)
● cooling fan assembly (if installed)
● cooling fan(s)
● processor(s) and heat sink(s)
● memory modules
● drive carriers or cage
● drive backplane
4. Ensure that all cables are properly connected.
5. Install the system cover.
6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next steps
If the problem persists, see the Getting help section.
Related references
Getting help on page 216
Using system diagnostics on page 195
Troubleshooting the system battery
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
206 Troubleshooting your system
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