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General| Tjunction | 100 °C |
|---|---|
| Processor cache | 12 MB |
| Processor cores | 6 |
| System bus rate | 8 GT/s |
| Processor family | Intel® Core™ i7 |
| Processor socket | BGA 1440 |
| Processor threads | 12 |
| Processor codename | Coffee Lake |
| Processor frequency | 2.6 GHz |
| Processor cache type | Smart Cache |
| Configurable TDP-down | 35 W |
| Processor lithography | 14 nm |
| Processor manufacturer | Intel |
| PCI Express slots version | 3.0 |
| Processor boost frequency | 4.5 GHz |
| Processor operating modes | 64-bit |
| PCI Express configurations | 1x16, 2x8, 1x8+2x4 |
| Thermal Design Power (TDP) | 45 W |
| Maximum number of PCI Express lanes | 16 |
| On-board graphics card | Yes |
| On-board graphics card ID | 0x3E9B |
| Discrete graphics card model | NVIDIA® GeForce RTX™ 2060 |
| On-board graphics card model | Intel® UHD Graphics 630 |
| Discrete graphics card memory | 6 GB |
| Discrete graphics memory type | GDDR6 |
| Maximum on-board graphics card memory | 64 GB |
| On-board graphics card OpenGL version | 4.5 |
| On-board graphics card base frequency | 350 MHz |
| On-board graphics card DirectX version | 12.0 |
| On-board graphics card dynamic frequency (max) | 1150 MHz |
| Display diagonal | 15.6 \ |
| Native aspect ratio | 16:9 |
| Internal memory | 16 GB |
| Memory clock speed | 2666 MHz |
| Internal memory type | DDR4-SDRAM |
| Maximum internal memory | - GB |
| Memory layout (slots x size) | 2 x 8 GB |
| SSD capacity | The Solid State Drive's storage capacity in Gigabytes. |
| SSD interface | NVMe, PCI Express |
| Storage media | SSD |
| SSD form factor | M.2 |
| Total storage capacity | 512 GB |
| Number of SSDs installed | 1 |
| Form factor | Clamshell |
| Product type | Laptop |
| Product color | Black |
| Front camera HD type | HD |
| Front camera signal format | 720p |
| Number of built-in speakers | 2 |
| Antenna type | 2x2 |
| Top Wi-Fi standard | Wi-Fi 5 (802.11ac) |
| USB 2.0 ports quantity | - |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 3 |
| Pointing device | Touchpad |
| Keyboard backlit color | Blue |
| Sustainability certificates | ENERGY STAR |
| Battery capacity | 60 Wh |
| Number of battery cells | 4 |
| Processor ARK ID | 191045 |
| Processor package size | 42 x 28 mm |
| Supported instruction sets | SSE4.1, SSE4.2, AVX 2.0 |
Weight and Dimensions| Depth | 273.4 mm |
|---|---|
| Width | 364.3 mm |
| Height | 23.7 mm |
| Weight | 2680 g |
Steps to prepare the computer before performing internal servicing procedures.
Essential safety guidelines to protect yourself and the computer during maintenance.
List of tools required for performing various service procedures.
Detailed information on screw types and quantities used for component installation.
Step-by-step instructions for safely removing the computer's base cover.
Step-by-step instructions for securely reinstalling the computer's base cover.
Actions that must be completed before proceeding with battery removal.
Detailed steps for the removal of the computer's battery.
Detailed steps for the installation of the computer's battery.
Actions that must be completed after the battery has been replaced.
Actions that must be completed before removing the memory modules.
Step-by-step guide for removing the computer's memory modules.
Step-by-step guide for installing the computer's memory modules.
Actions that must be completed after replacing the memory modules.
Actions that must be completed before removing the solid-state drive.
Detailed steps for removing the computer's solid-state drive.
Detailed steps for installing the computer's solid-state drive.
Actions that must be completed after replacing the solid-state drive.
Actions that must be completed before removing the coin-cell battery.
Step-by-step instructions for removing the coin-cell battery.
Step-by-step instructions for installing the coin-cell battery.
Actions that must be completed after replacing the coin-cell battery.
Actions that must be completed before removing the wireless card.
Detailed steps for removing the computer's wireless card.
Detailed steps for installing the computer's wireless card.
Actions that must be completed after replacing the wireless card.
Actions that must be completed before removing the rear cover.
Step-by-step instructions for safely removing the computer's rear cover.
Step-by-step instructions for securely reinstalling the computer's rear cover.
Actions that must be completed after replacing the rear cover.
Actions that must be completed before removing the hard drive.
Detailed steps for removing the computer's hard drive.
Detailed steps for installing the computer's hard drive.
Actions that must be completed after replacing the hard drive.
Actions that must be completed before removing the computer base.
Step-by-step instructions for removing the computer base assembly.
Step-by-step instructions for reinstalling the computer base assembly.
Actions that must be completed after replacing the computer base.
Actions that must be completed before removing the status-light board.
Step-by-step instructions for removing the status-light board.
Step-by-step instructions for reinstalling the status-light board.
Actions that must be completed after replacing the status-light board.
Actions that must be completed before removing the speakers.
Step-by-step instructions for removing the computer speakers.
Step-by-step instructions for reinstalling the computer speakers.
Actions that must be completed after replacing the speakers.
Actions that must be completed before removing the system board.
Detailed steps for removing the computer's system board.
Detailed steps for installing the computer's system board.
Actions that must be completed after replacing the system board.
Instructions to enter the Service Tag in BIOS after system board replacement.
Actions that must be completed before removing the power-adapter port.
Step-by-step instructions for removing the power-adapter port.
Step-by-step instructions for installing the power-adapter port.
Actions that must be completed after replacing the power-adapter port.
Actions that must be completed before removing the heat-sink assembly.
Detailed steps for removing the computer's heat-sink assembly.
Detailed steps for installing the computer's heat-sink assembly.
Actions that must be completed after replacing the heat-sink assembly.
Actions that must be completed before removing the power-button board.
Detailed steps for removing the computer's power-button board.
Detailed steps for installing the computer's power-button board.
Actions that must be completed after replacing the power-button board.
Actions that must be completed before removing the fingerprint-reader board.
Detailed steps for removing the fingerprint-reader board.
Detailed steps for installing the fingerprint-reader board.
Actions that must be completed after replacing the fingerprint-reader board.
Actions that must be completed before removing the touchpad.
Detailed steps for removing the computer's touchpad.
Detailed steps for installing the computer's touchpad.
Actions that must be completed after replacing the touchpad.
Actions that must be completed before removing the display assembly.
Detailed steps for removing the computer's display assembly.
Detailed steps for installing the computer's display assembly.
Actions that must be completed after replacing the display assembly.
Actions that must be completed before removing the keyboard.
Detailed steps for removing the computer's keyboard.
Detailed steps for installing the computer's keyboard.
Actions that must be completed after replacing the keyboard.
Instructions for properly folding keyboard cables on a replacement unit.
Actions that must be completed before removing the palm rest.
Detailed steps for removing the computer's palm rest assembly.
Detailed steps for installing the computer's palm rest assembly.
Actions that must be completed after replacing the palm rest.
Actions that must be completed before removing the display bezel.
Step-by-step instructions for removing the display bezel.
Step-by-step instructions for installing the display bezel.
Actions that must be completed after replacing the display bezel.
Actions that must be completed before removing the display hinges.
Detailed steps for removing the computer's display hinges.
Detailed steps for installing the computer's display hinges.
Actions that must be completed after replacing the display hinges.
Actions that must be completed before removing the display panel.
Detailed steps for removing the computer's display panel.
Detailed steps for installing the computer's display panel.
Actions that must be completed after replacing the display panel.
Actions that must be completed before removing the display cable.
Detailed steps for removing the computer's display cable.
Detailed steps for installing the computer's display cable.
Actions that must be completed after replacing the display cable.
Actions that must be completed before removing the camera.
Detailed steps for removing the computer's camera.
Detailed steps for installing the computer's camera.
Actions that must be completed after replacing the camera.
Actions that must be completed before removing the display back-cover and antenna assembly.
Detailed steps for removing the display back-cover and antenna assembly.
Detailed steps for installing the display back-cover and antenna assembly.
Actions that must be completed after replacing the display back-cover and antenna assembly.
Instructions to download the audio driver from Dell's support website.
Instructions to download the graphics driver from Dell's support website.
Instructions to download the USB driver from Dell's support website.
Instructions to download the chipset driver from Dell's support website.
Instructions to download the network driver from Dell's support website.
Instructions to download the media-card reader driver from Dell's support website.
Guidance on configuring the computer's boot device order.
Explanation of keyboard keys used for navigating BIOS setup.
General information and purpose of the BIOS setup program.
Steps to access the computer's BIOS setup utility.
Details on various configurable settings available within the BIOS.
Procedure for updating or flashing the computer's BIOS firmware.
Instructions for updating BIOS using a bootable USB drive.
Guide to using the embedded system diagnostics tool for hardware checks.
Steps to perform hardware diagnostics using the ePSA tool.
Explanation of system status lights and their diagnostic meanings.
Procedure to resolve Wi-Fi connectivity issues by power cycling components.
Procedure to discharge residual static electricity from the computer.
Information on accessing Dell's online support and documentation resources.
Information and contact methods for obtaining technical support from Dell.
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