Supported operating systems......................................................................................................................................... 61
Downloading drivers.......................................................................................................................................................... 61
Downloading the chipset driver......................................................................................................................................61
Intel chipset drivers.......................................................................................................................................................... 62
Intel HD Graphics drivers................................................................................................................................................ 62
Chapter 7: Troubleshooting your computer................................................................................. 64
Power-Supply Unit Built-in Self-Test ..........................................................................................................................64
Diagnostic and Power LED codes................................................................................................................................. 64
Power LED issue................................................................................................................................................................69
Diagnostic error messages..............................................................................................................................................69
Verifying system memory ...............................................................................................................................................72
Verifying system memory in setup.......................................................................................................................... 72
Testing memory using ePSA..................................................................................................................................... 72
System error messages....................................................................................................................................................72
Real-Time Clock (RTC Reset)........................................................................................................................................ 73
Backup media and recovery options............................................................................................................................. 73
WiFi power cycle................................................................................................................................................................73
Chapter 8: Technical specifications............................................................................................. 74
Processor specifications.................................................................................................................................................. 74
Memory specifications..................................................................................................................................................... 74
Video specifications.......................................................................................................................................................... 75
Audio specifications.......................................................................................................................................................... 75
Communication specifications........................................................................................................................................75
Storage specifications......................................................................................................................................................75
Ports and connectors specifications............................................................................................................................ 76
Power supply specifications............................................................................................................................................76
Physical dimension specifications..................................................................................................................................76
Controls and lights specifications..................................................................................................................................76
Environmental specifications.......................................................................................................................................... 77
Chapter 9: Getting help and contacting Dell................................................................................ 78
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Contents