Dell S2830dn User Manual

Action Yes No
Step 4
Replace the imaging unit, and then resend the print job.
Do shadow images still appear on prints?
Contact
technical
support.
The problem is
solved.
Gray background on prints
Action Yes No
Step 1
a From the Quality Menu on the printer control panel, decrease
the toner darkness.
Note: 8 is the factory default setting.
b Resend the print job.
Did the gray background disappear from the prints?
The problem is
solved.
Go to step 2.
Step 2
Reinstall the imaging unit and the toner cartridge.
a Remove the toner cartridge.
b Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
c Install the imaging unit, and then the cartridge.
d Resend the print job.
Did the gray background disappear from the prints?
The problem is
solved.
Go to step 3.
Step 3
Replace the imaging unit, and then resend the print job.
Did the gray background disappear from the prints?
The problem is
solved.
Contact
technical
support.
Troubleshooting 130

Dell S2830dn Specifications

General

Print Technology	Laser
Print Resolution	Up to 1200 x 1200 dpi
Duplex Printing	Yes
Memory	512 MB
Processor Speed	800 MHz
Printer Type	Monochrome Laser Printer
Operating System Compatibility	Windows, Mac OS, Linux
Standard Connectivity	USB 2.0
Maximum Paper Size	A4
Paper Input Capacity	250-sheet standard input tray, 50-sheet multipurpose tray