Action Yes No
Step 1
a Move the width and length guides in the tray to the correct
positions for the size of the paper loaded in the tray.
b Resend the print job.
Do print irregularities still appear?
Go to step 2. The problem is
solved.
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Do the printer settings match the type and weight of the paper
loaded in the tray?
Go to step 3. Specify the paper
size and type from
the tray settings to
match the paper
loaded in the tray.
Step 3
a Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Do print irregularities still appear?
Go to step 4. The problem is
solved.
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in
the tray.
Go to step 5.
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do print irregularities still appear?
Go to step 6. The problem is
solved.
Step 6
Replace the imaging unit, and then resend the print job.
Do print irregularities still appear?
Contact
technical
support or your Dell
printer dealer.
The problem is
solved.
Troubleshooting 133
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