Denon AVR-X2400H Troubleshooting Guide

ID Description
Video TX (Monitor1)
V2-01
Miscommunication with Monitor at output terminal (HPD always low).
V2-02
Miscommunication with Monitor at output terminal (4K60 output setting error).
V2-03
Miscommunication with Monitor at output terminal (HPD continuous assert error).
V2-04
Miscommunication with Monitor at output terminal (Rx Sense continuous assert error).
V2-05
Cannot get Monitor information (EDID from Monitor).
V2-06
Copyright protection certification error with Monitor.(HDCP Error).
Video TX (Monitor2)
V3-01
Miscommunication with Monitor at output terminal (HPD always low).
V3-02
Miscommunication with Monitor at output terminal (4K60 output setting error).
V3-03
Miscommunication with Monitor at output terminal (HPD continuous assert error).
V3-04
Miscommunication with Monitor at output terminal (Rx Sense continuous assert error).
V3-05
Cannot get Monitor information (EDID from Monitor).
V3-06
Copyright protection certification error with Monitor.(HDCP Error).
Audio RX
A1-01
Audio Packet doesn't come from Source (DVI).
A1-02
HDMI Rx Information is not correct.
A1-03
Information mismatch HDMI device and DSP device (N,CTS, Channel Status, Audio Info, Layout).
A1-04
DSP Setting Finished, but Muted. Please call Customer Support.
PASS
No errors detected. See Audio/Video Flow “Other” if the issue is not resolved.
Introduction How to operate Cable Test Limit mode Log & EDID Troubleshooting
21

Denon AVR-X2400H Specifications

General

Receiver type	Surround
Frequency range	20 - 20000 Hz
Pre-out channels	2 SW
Input sensitivity	200 mV
Pre-out connectivity	Yes
Audio output channels	7.2 channels
Signal-to-Noise Ratio (SNR)	100 dB
Total Harmonic Distortion (THD)	0.08 %
Power output per channel (1KHz@6 Ohm)	150 W
Power output per channel (20-20KHz@8 Ohm)	95 W
Display	VFL
HDCP version	2.2
Apple docking	No
Product color	Black
Audio decoders	DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Surround
Volume control	Rotary
Center speaker impedance	16 Ω
Supported video modes	720i, 720p, 960p, 1080i, 1080p, 2160p
Supported graphics resolutions	3840 x 2160
HDMI in	8
Audio (L/R) in	4
Digital audio coaxial in	0
Ethernet LAN (RJ-45) ports	1
Multichannel audio input type	RCA
Component video (YPbPr/YCbCr) in	2
AM band range	522 - 1611 kHz
FM band range	87.5 - 108 MHz
Supported radio bands	AM, FM
Internet radio services supported	Deezer, Napster, Pandora, SIRIUS Internet Radio, Spotify, Tidal, iHeartRadio
Audio formats supported	ALAC, DSD, FLAC, MP3, WAV
AC input voltage	230 V
AC input frequency	50 Hz
Power consumption (standby)	0.1 W
Power consumption (typical)	500 W
Headphone connectivity	3.5 mm
Connectivity technology	Wired & Wireless
Speakers connectivity type	3.5mm
Certification	CE, EAC

Weight and Dimensions

Depth	339 mm
Width	434 mm
Height	167 mm
Weight	9400 g