Denon AVR-X2400H Troubleshooting Guide

Audio/video Flow Other
.
"Other"
Question 1
Do you have an issue?
Proceed to “Video” or “Audio” in accordance with the symptoms.
Proceed to “None” if there are no problems.
None Audio Video
Case1)
No Video or Video Noise
(11) Go to Video Flow
"Video Case1"
Case2)
When you play the HDR content,
the output video color is incorrect.
Case3)
There are issues other than case1
and 2.
Case1)
When you playback the content of
DTS-HD audio, the AV Receiver
receives DTS signals.
Case2)
When you playback the content of
Dolby TrueHD audio, AVR receive
Dolby Digital signals.
Case3)
There are issues other than case 1
and 2.
(12) Go to Video Flow
"Video Case2"
Please call
Customer Service
(13) Go to Audio Flow
"Audio Case1"
(14) Go to Audio Flow
"Audio Case2"
Please call
Customer Service
End
Go to Video Flow "Video Case 1", please check this. (v p. 34)
Go to Video Flow "Video Case 2" please check this. (v p. 37)
Please call Customer Service
Go to Audio Flow "Audio Case 1" please check this. (v p. 38)
Go to Audio Flow "Audio Case 2" please check this. (v p. 39)
Please call Customer Service
Introduction
How to operate Cable Test Limit mode Log & EDID Troubleshooting
33

Denon AVR-X2400H Specifications

General

Receiver type	Surround
Frequency range	20 - 20000 Hz
Pre-out channels	2 SW
Input sensitivity	200 mV
Pre-out connectivity	Yes
Audio output channels	7.2 channels
Signal-to-Noise Ratio (SNR)	100 dB
Total Harmonic Distortion (THD)	0.08 %
Power output per channel (1KHz@6 Ohm)	150 W
Power output per channel (20-20KHz@8 Ohm)	95 W
Display	VFL
HDCP version	2.2
Apple docking	No
Product color	Black
Audio decoders	DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Surround
Volume control	Rotary
Center speaker impedance	16 Ω
Supported video modes	720i, 720p, 960p, 1080i, 1080p, 2160p
Supported graphics resolutions	3840 x 2160
HDMI in	8
Audio (L/R) in	4
Digital audio coaxial in	0
Ethernet LAN (RJ-45) ports	1
Multichannel audio input type	RCA
Component video (YPbPr/YCbCr) in	2
AM band range	522 - 1611 kHz
FM band range	87.5 - 108 MHz
Supported radio bands	AM, FM
Internet radio services supported	Deezer, Napster, Pandora, SIRIUS Internet Radio, Spotify, Tidal, iHeartRadio
Audio formats supported	ALAC, DSD, FLAC, MP3, WAV
AC input voltage	230 V
AC input frequency	50 Hz
Power consumption (standby)	0.1 W
Power consumption (typical)	500 W
Headphone connectivity	3.5 mm
Connectivity technology	Wired & Wireless
Speakers connectivity type	3.5mm
Certification	CE, EAC

Weight and Dimensions

Depth	339 mm
Width	434 mm
Height	167 mm
Weight	9400 g