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Try ***
Question *
:AVR operation
:Question for user to answer
"V2-02/03/04/06" "V3-02/03/04/06"
Try Cable Test (Output side)
Cable Test-PASS
Cable Test-FAIL
4K(6G)-FAIL or
4K(3G)-FAIL or
1080P-FAIL or
720P-FAIL
Question 1
If "4K(6G)-FAIL", do you want 4K(6G) to be displayed?
If "4K(3G)-FAIL", do you want over 4K(3G) to be displayed?
If "1080p -FAIL", do you want over 1080p to be displayed?
If "720p-FAIL", do you want over 720p to be displayed?
No
Yes
Try Limit mode (Max Res.)
1) If "4K(6G)-FAIL", set "Max Res.:4K(3G)".
2) If "4K(3G)-FAIL", set "Max Res.:1080p".
3) If "1080p-FAIL", set "Max Res.:720p".
4) If "720p-FAIL", set "Max Res.:480p".
*Please change back to the original connection from the
"Cable Test" connection.
Question 2
Has your issue been fixed?
Yes
No
Please connect the monitor output cable between HDMI 1 IN
and MONITOR (1) OUT”, then start a "Cable Test".
What is the test result ?
: Monitor2 errorV3-**
: Monitor1 errorV2-**
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Question 3
Do you want to limit the video to deep color?
If the input source is audio only, go to "No".
Yes
No
Try Limit mode (Deep Color)
Question 4
Has your issue been fixed?
No
Yes
Please check
the Moitor Device
(Note 1) or try Limit
Mode [Max Resolution/
Deep Color] (Note 4)
Please check
the Monitor Device
(Note 3)
Keep
the Limit Mode
Please change
the Output Cable
Please try another video check again.
If your issue has been fixed, go to "Yes".
If you get the same Diag. ID, go to "No".
(If you get the another Diag. ID, try another flow)
Yes
No
Yes No
End
Please check the AV
Receiver setting.
(Note 2)
Question 5
Are the AV Receiver settings correct ?
Please call
Customer Service
Please retry
setting the AVR
and try another video check.
Set "Deep Color: Limit"
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