Denon AVR-X2400H Troubleshooting Guide

Video Flow V1-02/06/10
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Try ***
:AVR operation
Question *
:Question for user to answer
"V1-02/06/10"
Try Cable Test (Input side)
Please connect the source device cable between HDMI1 IN
and MONITOR(1) OUT, then start the Cable Test.
What is the test result ?
Cable Test-PASS
Cable Test-FAIL
4K(6G)-FAIL or
4K(3G)-FAIL or
1080P-FAIL or
720P-FAIL
Question 1
If "4K(6G)-FAIL", do you want 4K(6G) to be displayed?
If "4K(3G)-FAIL", do you want over 4K(3G) to be displayed?
If "1080p -FAIL", do you want over 1080p to be displayed?
If "720p-FAIL", do you want over 720p to be displayed?
No
Yes
Yes
No
Try Limit mode (Max Res.)
Configure the settings as follows, according
to the results of the cable test.
1) If "4K(6G)-FAIL", set "Max Res.:4K(3G)".
2) If "4K(3G)-FAIL", set "Max Res.:1080p".
3) If "1080p-FAIL", set "Max Res.:720p".
4) If "720p-FAIL", set "Max Res.:480p".
*Please change to the original connection from the cable
check connection.
Question 2
Has your issue been fixed?
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Question 3
Do you want to limit the video to deep color?
If the input source is audio only, go to "No".
Yes No
Try Limit mode (Deep Color)
Set "Deep Color: Limit"
Question 4
Has your issue been fixed?
No Yes
Please check
the Source Device
(Note 1)
Keep the Limit Mode
Please change
the Input Cable
Yes No
End
Please try the video check again.
If your issue has been fixed, go to "Yes".
If you get the same Diag. ID, go to "No".
(If you get the another Diag. ID, try another flow)
Please check the AV
Receiver setting.
(Note 2)
Question 5
Yes No
Please call
Customer Service
Please retry
setting the AVR
and try another video check.
Are the AV Receiver settings correct ?
Please check
the Source Device
(Note 1)
Introduction
How to operate Cable Test Limit mode Log & EDID Troubleshooting
23

Denon AVR-X2400H Specifications

General

Receiver type	Surround
Frequency range	20 - 20000 Hz
Pre-out channels	2 SW
Input sensitivity	200 mV
Pre-out connectivity	Yes
Audio output channels	7.2 channels
Signal-to-Noise Ratio (SNR)	100 dB
Total Harmonic Distortion (THD)	0.08 %
Power output per channel (1KHz@6 Ohm)	150 W
Power output per channel (20-20KHz@8 Ohm)	95 W
Display	VFL
HDCP version	2.2
Apple docking	No
Product color	Black
Audio decoders	DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Surround
Volume control	Rotary
Center speaker impedance	16 Ω
Supported video modes	720i, 720p, 960p, 1080i, 1080p, 2160p
Supported graphics resolutions	3840 x 2160
HDMI in	8
Audio (L/R) in	4
Digital audio coaxial in	0
Ethernet LAN (RJ-45) ports	1
Multichannel audio input type	RCA
Component video (YPbPr/YCbCr) in	2
AM band range	522 - 1611 kHz
FM band range	87.5 - 108 MHz
Supported radio bands	AM, FM
Internet radio services supported	Deezer, Napster, Pandora, SIRIUS Internet Radio, Spotify, Tidal, iHeartRadio
Audio formats supported	ALAC, DSD, FLAC, MP3, WAV
AC input voltage	230 V
AC input frequency	50 Hz
Power consumption (standby)	0.1 W
Power consumption (typical)	500 W
Headphone connectivity	3.5 mm
Connectivity technology	Wired & Wireless
Speakers connectivity type	3.5mm
Certification	CE, EAC

Weight and Dimensions

Depth	339 mm
Width	434 mm
Height	167 mm
Weight	9400 g