Denon AVR-X2400H Troubleshooting Guide

Procedure (Max Resolution)
When the TV doesn't play a video's content (4K), there are two approaches to this
issue.
1. To change to a new HDMI cable.
2. To set the limit mode (Max Resolution). As a result, the player outputs a lower
resolution.
.
Video Content(4K)
No Picture
1
Use ui to select "5 Limit Mode" in the HDMI DIAGNOSTICS
mode, then press ENTER.
.
5 Limit Mode
2
Use ui to select "2 MaxRes:***", then press ENTER.
(“***” indicates the currently set backup information. In the example shown,
“4K(3G)” is displayed.)
.
2 MaxRes:4K(3G)
3
Select the maximum resolution to be set and press the ENTER
button.
(In the example shown the setting is changed from “4K(3G)” to “1080p”. “*”
indicates the currently set backup information.)
The AV Receiver limits the Input Resolution by changing the EDID.
.
–*1080p
4
Check whether the video is output.
.
Video Content (1080p)
Video Content (1080p)
Introduction How to operate Cable Test Limit mode Log & EDID Troubleshooting
15

Denon AVR-X2400H Specifications

General

Receiver type	Surround
Frequency range	20 - 20000 Hz
Pre-out channels	2 SW
Input sensitivity	200 mV
Pre-out connectivity	Yes
Audio output channels	7.2 channels
Signal-to-Noise Ratio (SNR)	100 dB
Total Harmonic Distortion (THD)	0.08 %
Power output per channel (1KHz@6 Ohm)	150 W
Power output per channel (20-20KHz@8 Ohm)	95 W
Display	VFL
HDCP version	2.2
Apple docking	No
Product color	Black
Audio decoders	DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Surround
Volume control	Rotary
Center speaker impedance	16 Ω
Supported video modes	720i, 720p, 960p, 1080i, 1080p, 2160p
Supported graphics resolutions	3840 x 2160
HDMI in	8
Audio (L/R) in	4
Digital audio coaxial in	0
Ethernet LAN (RJ-45) ports	1
Multichannel audio input type	RCA
Component video (YPbPr/YCbCr) in	2
AM band range	522 - 1611 kHz
FM band range	87.5 - 108 MHz
Supported radio bands	AM, FM
Internet radio services supported	Deezer, Napster, Pandora, SIRIUS Internet Radio, Spotify, Tidal, iHeartRadio
Audio formats supported	ALAC, DSD, FLAC, MP3, WAV
AC input voltage	230 V
AC input frequency	50 Hz
Power consumption (standby)	0.1 W
Power consumption (typical)	500 W
Headphone connectivity	3.5 mm
Connectivity technology	Wired & Wireless
Speakers connectivity type	3.5mm
Certification	CE, EAC

Weight and Dimensions

Depth	339 mm
Width	434 mm
Height	167 mm
Weight	9400 g