Denon AVR-X2400H Troubleshooting Guide

Video Flow V2-01/05 V3-01/05
.
"V2-01/05" “V3-01/05”
Please connect the monitor output cable between HDMI 1 IN and
MONITOR (1) OUT”, then start a "Cable Test".
What is the test result ?
CABLE TEST-FAILCABLE TEST-PASS or
4K(6G)-FAIL or
4K(3G)-FAIL or
1080p-FAIL or
720p-FAIL
Please check
the Monitor Device
(Note 3)
Please change
the Output Cable
End
Please check the AV
Receiver setting.
(Note 2)
Question 1
Are the AV Receiver settings correct ?
Please call
Customer Service
Please retry
setting the AVR
and try another video check.
Yes
No
Yes
No
Please try another video check again.
If your issue has been fixed, go to "Yes".
If you get the same Diag. ID, go to "No".
(If you get the another Diag. ID, try another flow)
Try Cable Test (Input side)
Description "V*-01": Miscommunication with Monitor at output terminal (HPD
always low).
Description "V*-05": Cannot get Monitor information (EDID from Monitor).
Try *** :AVR operation V2-** : Monitor1 error
Question * :Question for user to answer V3-** : Monitor2 error
Note 2 : AV Receiver check item (For details (v p. 40))
Note 3 : Monitor Device check item (For details (v
p. 40))
Introduction How to operate Cable Test Limit mode Log & EDID Troubleshooting
27

Denon AVR-X2400H Specifications

General

Receiver type	Surround
Frequency range	20 - 20000 Hz
Pre-out channels	2 SW
Input sensitivity	200 mV
Pre-out connectivity	Yes
Audio output channels	7.2 channels
Signal-to-Noise Ratio (SNR)	100 dB
Total Harmonic Distortion (THD)	0.08 %
Power output per channel (1KHz@6 Ohm)	150 W
Power output per channel (20-20KHz@8 Ohm)	95 W
Display	VFL
HDCP version	2.2
Apple docking	No
Product color	Black
Audio decoders	DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Surround
Volume control	Rotary
Center speaker impedance	16 Ω
Supported video modes	720i, 720p, 960p, 1080i, 1080p, 2160p
Supported graphics resolutions	3840 x 2160
HDMI in	8
Audio (L/R) in	4
Digital audio coaxial in	0
Ethernet LAN (RJ-45) ports	1
Multichannel audio input type	RCA
Component video (YPbPr/YCbCr) in	2
AM band range	522 - 1611 kHz
FM band range	87.5 - 108 MHz
Supported radio bands	AM, FM
Internet radio services supported	Deezer, Napster, Pandora, SIRIUS Internet Radio, Spotify, Tidal, iHeartRadio
Audio formats supported	ALAC, DSD, FLAC, MP3, WAV
AC input voltage	230 V
AC input frequency	50 Hz
Power consumption (standby)	0.1 W
Power consumption (typical)	500 W
Headphone connectivity	3.5 mm
Connectivity technology	Wired & Wireless
Speakers connectivity type	3.5mm
Certification	CE, EAC

Weight and Dimensions

Depth	339 mm
Width	434 mm
Height	167 mm
Weight	9400 g