Denon AVR-X2400H Troubleshooting Guide

Trouble shooting Guide for HDMI Diagnostics (Video Test, Audio Test, Auto Test)
If an error ID is displayed when running tests from the Video Test/Audio Test/Auto Test menus, check in accordance with the flow of the appropriate error ID number.
If “PASS” is displayed even when the problem is not solved, refer to Audio/Video Flow “Other”.
ID Description
Video RX
V1-01
Cannot detect the HDMI cable connected to the AVR input terminal (as detection of 5V from Source Device).
V1-02
Cannot detect the HDMI signal from the source device at the AVR input terminal (as TMDS Rx PLL UnLock).
V1-03
Cannot detect the HDMI signal from the source device at the AVR input terminal (TMDS Rx PLL Lock, but SCDT(CKDT) OFF).
V1-04
Missing Video Info, or receiving Info Error (AVI Info does not exist).
V1-05
HDMI signal has video timing Error (Timing is not correct).
V1-06
Copyright Protection certification Error with Source Device. (HDCP Error).
V1-07
HDCP2.2/Stream ID Type mismatch (ie. Stream ID = 1,but Monitor's HDCP = V1.4).
V1-08
Mismatch between input resolution and the resolution that is supported by monitor.
V1-09
Audio/Video MUTE command from Source Device is always ON.
V1-10
Quality of HDMI Signal(TMDS) is bad.
Introduction How to operate Cable Test Limit mode Log & EDID Troubleshooting
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Denon AVR-X2400H Specifications

General

Receiver type	Surround
Frequency range	20 - 20000 Hz
Pre-out channels	2 SW
Input sensitivity	200 mV
Pre-out connectivity	Yes
Audio output channels	7.2 channels
Signal-to-Noise Ratio (SNR)	100 dB
Total Harmonic Distortion (THD)	0.08 %
Power output per channel (1KHz@6 Ohm)	150 W
Power output per channel (20-20KHz@8 Ohm)	95 W
Display	VFL
HDCP version	2.2
Apple docking	No
Product color	Black
Audio decoders	DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Surround
Volume control	Rotary
Center speaker impedance	16 Ω
Supported video modes	720i, 720p, 960p, 1080i, 1080p, 2160p
Supported graphics resolutions	3840 x 2160
HDMI in	8
Audio (L/R) in	4
Digital audio coaxial in	0
Ethernet LAN (RJ-45) ports	1
Multichannel audio input type	RCA
Component video (YPbPr/YCbCr) in	2
AM band range	522 - 1611 kHz
FM band range	87.5 - 108 MHz
Supported radio bands	AM, FM
Internet radio services supported	Deezer, Napster, Pandora, SIRIUS Internet Radio, Spotify, Tidal, iHeartRadio
Audio formats supported	ALAC, DSD, FLAC, MP3, WAV
AC input voltage	230 V
AC input frequency	50 Hz
Power consumption (standby)	0.1 W
Power consumption (typical)	500 W
Headphone connectivity	3.5 mm
Connectivity technology	Wired & Wireless
Speakers connectivity type	3.5mm
Certification	CE, EAC

Weight and Dimensions

Depth	339 mm
Width	434 mm
Height	167 mm
Weight	9400 g