Pro Tracks Plus Plus won’t launch.
• This was probably caused by interrupting the USB connection while in a previous Pro Tracks Plus session. You
must reboot your system to fix this problem.
• There is a conflict with your computer’s video card. By disabling the theater audio driver in the video card,the
software should work.
I don’t hear playback from USB 3-4.
• Playback is only available on USB 1-2. USB 3-4 is used for additional track recording – like dry guitar,mic, drums,
etc.
I only get sound on one side of the recording.
• Locate the Mono/Stereo box at the bottom of each track and make sure the mono tracks are set to mono and the
stereo tracks are set to stereo.
When I export my song to a Wave file my CD burning program says the file type is not recognized as a
Wave file.
• Make sure when you export the audio that you choose 16 bit not 24.
Using a Mac to receive audio stream from the GNX4, the Mac USB input and output is visible, but so is
the PC selection. Can these be removed?
• The PC audio will work on a Mac. However some Mac applications can't select more than one audio device and
thus those applications must use the Mac device to record all 4 channels.
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Trouble Shooting Guide
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