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DIRECTV PLUS
®
DVR USER GUIDE
Possible Causes:
Solution:
Problem: DIRECTV
Plus
®
DVR Turns off while playing
Your receiver turns off unexpectedly.
- Excessive heat may have caused the receiver to go into a standby state.
- Electronic protection circuit may have been activated due to a power surge.
- You may have blown a circuit breaker or be experiencing a power outage.
- Parental viewing limits may have been activated on your DIRECTV
®
Receiver.
- Ensure that your receiver has plenty of ventilation and that nothing is on top of the receiver.
- Wait 30 seconds for internal circuits to reset, then turn receiver back on.
- Check the circuit breakers in your home.
- Consider using a line conditioner or surge protector.
- Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected.
- If parental limits are active, turn your DIRECTV
®
Receiver back on and enter your parental lock code at the prompt.
DIRECTV
Plus
®
DVR or TV Problems
- Be sure remote is pointed at remote sensor on receiver, and sensor is not blocked.
- Try plugging receiver into a different wall outlet.
- Unplug receiver for five minutes, and then plug it in again.
- Press TV POWER ON. Press it again, if needed.
- Check / reset power strip, if needed
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