DirecTV HR22 - Page 95

Chapter 1
Chapter 2 Chapter 3 Chapter 4 Chapter 5
CHAPTER 4 - TROUBLESHOOTING TIPS
95
Possible Causes:
Solution:
Problem: DIRECTV Plus
®
DVR turns on or changes channels unexpectedly
Your receiver changes to a different channel without a remote control command.
- A scheduled recording may be about to begin, so the receiver is changing channels to record the show as requested.
- Your TV’s timer may have been activated.
- Check your To Do List to see if there are other scheduled recordings (press MENU, select Manage Recordings, then To Do list).
- Check your TV owner’s manual to turn off the TV’s timer.
DIRECTV Plus
®
DVR or TV Problems
Solution:
Problem: Blank screen
There is nothing on your TV screen.
Possible Causes:
- Your TV and/or your receiver are not powered on.
- Your receiver may be hooked up to the TV incorrectly.
- You may be on the wrong video source for your DIRECTV
®
Receiver.
- You may be tuned to a channel that is not currently broadcasting, or that you don’t subscribe to.
- Check that DIRECTV Plus
®
DVR and TV are both powered on.
- Check the Installation and Connections (Chapter 3) section of this manual for instructions about connecting your receiver.
- Press the INPUT button on the TV remote control to change video source.
- Try another channel and see if you have live video.
- Press the POWER button on the front panel of the DIRECTV
®
Receiver.
- Press the red RESET button behind the door on the front panel of the receiver.