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RV So Start Accessory Operation
9 Operation
Once installed, the device operates without need for
user input. See the specific AC unit’s Installation and
Operation Manual for AC operating instructions.
10 Troubleshooting
This section describes issue characteristics and the
corrective actions.
Problem Possible Cause Recommended Solution
The AC fan does not run aer the power
is turned on.
The connections are installed
incorrectly.
Verify the connections are installed correctly.
The connections are loose. Verify the connections are tight and secure.
The LED on the device does not turn
green when the AC is on.
No voltage is detected between the
supply side and the device.
• Verify the connections are installed correctly.
• Verify the circuit breaker is functioning
properly and reset if it is tripped.
• Verify the thermostat is functioning properly;
contact Dometic Customer Support.
• Contact Dometic Customer Support.
The LED on the device indicates a fault
and fast-flashes red (three flashes/
second).
A low voltage is detected between
the supply side and the device.
If the AC is running on a power
inverter, the AC has exceeded the
inverter’s power rating.
Check the power rating of the power inverter.
The LED on the device indicates a fault
and flashes slowly (one flash/second).
The compressor has overheated. Verify the compressor connections are installed
correctly.
The compressor is faulty. Contact Dometic Customer Support.
The air flow over the condenser is
insufficient.
Clean the condenser coil with an appropriate
coil cleaning product.
An ammeter/multimeter test reading
indicates an inrush current that is too low
or too high.
The ammeter or multimeter used does
not have the adequate time resolution
to capture a proper reading.
Use a meter equipped with an inrush current
measurement.
The AC compressor runs correctly,
but an inrush current reading does not
detect a reduction in the current.
A meter equipped with an inrush current
measurement indicates the inrush
current that is too low or too high.
The connections are loose. Verify the connections are tight and secure.
The LED on the device indicates a fault
and flashes red.
Contact Dometic Customer Support.