Dover markem-imaje SmartDate 5 - Page 154

SECTION 5 - TROUBLESHOOTING
5-8
SmartDate 5 06/08
Fault Message 1200- Ribbon Fault
Description The printer will stop functioning.
Possible
Causes
The ribbon has broken during calibration.
The ribbon has broken during printing.
The ribbon movement sensor is faulty.
Remedial
Action
Remove the cassette and re- web the ribbon.
Use the diagnostic screen to check the ribbon movement
sensor input signal.
Fault Message 1201- Ribbon Fault
Description The printer will stop functioning.
Possible
Causes
The ribbon has broken during calibration.
The ribbon has broken during printing.
The ribbon tension sensor is faulty.
Remedial
Action
Remove the cassette and re- web the ribbon.
Use the diagnostic screen to check the ribbon tension
sensor input signal.
Fault Message 1202 - Solenoid Fault
Description One of the print module solenoid valves is not activating.
Possible
Causes
The connector to the solenoid has become loose.
The connector or wiring is damaged.
The solenoid is damaged.
Remedial
Action
Check the solenoid by using the Manual control function to
operate it.
Check the Diagnostics screen solenoid output to see if it
toggles on/off
Power off the printer, remove the rear cover and manually
activate the valve by pressing the orange button.
Fault Message 1203- Carriage Overrun
Description
The print module / shuttle carriage has hit a limit switch
during the print cycle.
Possible
Causes
Broken belt.
Remedial
Action
Remove the cassette, and check the belt.
Table 5– 1: Fault Messages