SECTION 5 - TROUBLESHOOTING
5-25
SmartDate 5 06/08
5.7.7 Head not returning to home position
(SmartDate 5 - Intermittent mode only)
This problem only relates to the Intermittent printer. If the head feeds
satisfactorily, but does not return to the correct home position, check the amount
of registration that has been set. The printhead module will only return to the
default start position if the registration is set to 0.
5.7.8 Shuttle not driving
(SmartDate 5s only)
Check that the shuttle drive belt is not damaged or broken.
5.7.9 Drive Belt Issues
The drive belts are tensioned by adjusting the position of the idler pulley. If any of
the belts are slipping, this will cause carriage feed or print quality problems.The
drive pulley on the stepper motor drive shaft should also be secure.
When the belt is tensioned correctly, about 5 mm of movement should be present.
The motor drive can be tested by operating the Head / Shuttle Home Head /
Shuttle feed function in Manual mode.
Excessive tension on the belts may cause the motors to stall.
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