SECTION 5 - TROUBLESHOOTING
5-26
SmartDate 5 06/08
5.8 Printhead Module / Shuttle Carriage Drive Problems
A stepper motor, drive belt and linear slide are used to move the Printhead
module / Shuttle carriage.
The carriage drive may stall when the SmartDate 5 is under excessive load.
If the carriage does not drive, check the following:
• Is the ribbon is loaded correctly?
• Is there any mechanical interference stopping the carriage moving?
• Check the condition of the drive belt and drive pulleys.
• Check the condition of the linear slide.
• With the power to the unit turned off, is the Printhead module free to move
along the slide?
• Are the stepper motor connections correct and secure.
• If the fault persists, replace the Printer PCB.
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