SECTION 5 - TROUBLESHOOTING
5-28
SmartDate 5 06/08
5.11 Display Issues
5.11.1 Back light only lit
If the Controller LCD screen is lit, but the text or icons are just visible check the
following:
• Has the LCD contrast been set too high or low?
• Adjust the contrast by pressing the left quad and right quad buttons
simultaneously. This displays the Adjust Contrast screen.
• If no text or icons are visible check that the LCD connector to the Controller
PCB has not become loose.
• If necessary replace the Controller LCD module.
• If necessary replace the Controller PCB
5.11.2 LCD only, no Back light
If the LCD text is visible but the back light is not on check the following:
• Has the back light connector to the controller PCB become loose?
• Is the wiring damaged?
• If necessary replace the Controller LCD module.
• If necessary replace the Controller PCB.
5.11.3 Display is totally blank
Check the status light on the front of the SmartDate 5 printer.
• If it is not lit, then check the power to the SmartDate 5.
• If it is lit, check that the LCD and Back light connectors to the Controller PCB
have not become loose.
• If necessary replace the Controller LCD module.
• If necessary replace the Controller PCB.