SECTION 5 - TROUBLESHOOTING
5-30
SmartDate 5 06/08
5.12.1 Poor Print Quality (when in DRS Mode)
If in Ribbon Save mode reduce the ratio gradually until an acceptable print is
achieved. Note that other parameters such as print darkness and / or air pressure
may require adjustment when altering the ratio.
5.12.2 Faded print
Print quality is dependent on the following:
• Quality of the substrate and ribbon being used,
• Print Darkness
• Air pressure and print speed combination
• Condition of the machine being used to print
The age and storage conditions of the ribbon can also affect the print quality. The
printhead should be kept clean by using Isopropanol wipes. It should never be
touched with any abrasive material or metallic objects.
The Test Pattern function is the best way of setting the machine print standards,
such as evenness of the print; positioning of the image; and checking for damage
to the dots.
Recommendations:
• Clean the printhead and platen
• Increase the air pressure
• Increase the darkness or
• Reduce the print speed
• Reduce print ratio.
• Review ribbon.
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