SECTION 5 - TROUBLESHOOTING
5-40
SmartDate 5 06/08
5.16 Disaster Recovery 
Data Backup For SmartDate 5
With all electronic memory systems, it is still possible to lose the contents if 
something extra-ordinary happens. It is therefore recommended that you have 
some means of backing up the data located in that memory. Your SmartDate 5 
printer is no exception. There are two areas of memory that should be backed up:
• Printer Settings
• Job information.
There are two methods of backing up the contents of the SmartDate 5 memory, 
depending on whether you have purchased certain options. If you can say Yes to 
one of the questions below, go to the SmartDate 5 ‘General Operation’ section of 
the manual and follow the instructions given.
Questions
Do you have CoLOS Create Pro Design Software? 
Do you have CoLOS Control networking software? 
Do you have a copy of the Markem.Imaje PC Tools application?.
Do you have a Compact Flash card fitted to your SmartDate 5?
If you cannot say Yes to any one of the questions, please telephone your local 
Markem.Imaje Business Centre for advice.