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Solving issues
1. Review issues, possible causes and recommended actions.
The troubleshooting guide on the following pages presents
issues, possible causes and recommended actions for typical
issues.
2. Review tank or dispersion manuals.
If you have a tank-related or dispersion-related issue, you may
also need to refer to those specific product manuals.
3. If you’re still having issues, call DRI-STEEM.
If the troubleshooting guide does not help you solve your issue,
call DRI-STEEM with the following information available:
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You’ll find this information on the humidifier or control
cabinet.
t *TTVFEFGJOJUJPO
Example: water leaking, low humidity, high humidity, etc.
t "MBSNTPS.FTTBHFT-PHJUFNTJGBQQMJDBCMF
Example: Tank temp, probe wiring, etc.
t 5JNFJTTVFCFHBO
Example: Always, after remodel, after a change in weather,
etc.
t 4ZTUFNDIBOHFT
Example: Pressure, new boiler, new service, new controller,
relocation, change in maintenance, etc.
Calling DRI-STEEM Technical Support
Have the following information ready before calling:
Vapor-logic4 firmware version ____________________________
Humidifier model number _______________________________
Humidifier serial number ________________________________
Issue definition ________________________________________
Alarms Log items _______________________________________
Messages Log items _____________________________________
Time issue began _______________________________________
Recent system changes ___________________________________
Operation
DRI-STEEM Technical Support:
800-328-4447