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This machine has a self-diagnosis function that displays an error message on the control panel when it determines a
problem has occurred. The following shows the error message, possible causes and a description of the problem that
was detected.
––– J 1 –––
REJECT PAPER
Cause
• Paper is still in the machine
• One of the sensors (PPS1, PPS2, PPS3, or PPS4) is defective
Problem detected
1. Light did not transmit through all of the sensors (PPS1, PPS2, PPS3, and PPS4) when the power was turned on.
2. Light did not transmit through all of the sensors PPS1, PPS2, PPS3, and PPS4 when the start switch was pressed
while the machine was stopped and paper was in the AF-100. (Only when using DC-545HC)
––– J 2 –––
FEED JAM
Cause
• Paper does not meet specifications
• Separator gap is too narrow(AF-100)
• Fan (blower) airflow is insufficient (AF-100)
• Feed solenoid incorrect adjustment
• Feed solenoid is defective
• Feed motor is defective
• Shutter solenoid is defective(AF-100)
• Feed motor is defective(AF-100)
• Fan (suction or blower) is defective(AF-100)
Problem detected
1. Paper was not detected at PPS2 even though it was longer than the set length of the paper (30 mm) and it was
detected at PPS1.
2. Paper was not detected at PPS1 after the specified time (about 2.5 seconds) after paper feed operation started,
therefore paper feed operations were started again. Error occurs if the feed operation starts three times and paper
is not detected at PPS1.
Error Messages
Docu Cutter(HCEX) 4_30-52 03.12.8, 3:09 PM32
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