1.6 Warranty conditions
The receipt of delivery is considered to be the record for the initial purchase and
should be kept in a safe place. It will be necessary for making use of the warran-
ty. If the product is passed on to another user, this user has the right to the war-
ranty for the remainder of the warranty period. The purchase receipt as well as
this declaration should also be given to the new owner if the device is passed
on.
We guarantee that this device, upon delivery, is in a functional state and techni-
cally conforms to the descriptions in the enclosed documentation.
The warranty period for UPS devices corresponds to the minimum periods stipu-
lated by law.
This warranty ceases to apply in the following cases:
– if the defect is caused by: freight damage, accident, natural disas-
ters, misuse, vandalism;
– in cases of improper use, defective maintenance or incorrect repair
by third parties;
– in the event of changes, unauthorized intervention, improper opera-
tion, false installation or other modifications not approved by us;
– in the case of improper use such as the connection of the device to
unsuitable energy sources or unsuitable loads or general use in an
unsuitable environment, etc.;
– in the event of failure to follow instructions in the documentation pro-
vided;
– for any defects caused by a lack of due care, e.g. splash water, etc.;
– in the event that the product is incompatible due to possible technical
innovations or regulations (policies) that occur after the purchase;
– in the case of malfunctions or damage caused by the connection to
incompatible devices or accessories;
– in the event of developments that are related to the normal ageing
process of the product (wear parts), e.g. shortened life span of the
accumulators under high ambient temperatures (greater than 25°C);
– in the event of defects that were caused by external fixtures, e.g.
electrical outlets;
– in the event of failure to provide due maintenance and care for the
product.
The warranty period for replaced and/or repaired parts as part of this warranty
expires together with the original warranty for the product.
Devices that are supplied without accessories are replaced without accessories.
The return of the device is only accepted if it is sent in the original packaging.
Incurred transport costs are generally not included in the warranty.
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