SYSTEM SOFTWARE INSTALLATION 87
SYSTEM SOFTWARE INSTALLATION
The E-43A ships with pre-installed system software on the hard disk drive. If you must
reinstall system software when servicing the E-43A, use the latest System Software and User
Software DVDs.
Before installing system software
Consider the following settings and features before you install system software.
•
Battery, date, and time: If you removed or replaced the motherboard battery during
service, make sure to configure the time and date in Setup before installing system
software. Otherwise, the system may hang during the user software installation segment
(see page 110).
•
Backup/restore: Before you reinstall the system software, check with the site administrator
if there is any backup available to restore.
NOTE: If there is a backup for the entire hard disk drive (HDD), make sure to restore this
backup first in the Fiery System Installer. Doing so ensures that all the customized settings
and jobs on the HDD(s) will be restored. If this backup is not available, restore the image
from recovery partition, which is provided with the E-43A by default. This will restore the
E-43A to the factory default setting. You must install the system software using the System
Software DVDs only when you replaced the hard disk drive, or restoring the backup does not
solve the problem you are troubleshooting.
It is recommended to create a backup of the entire hard disk drive after you install the system
software and run the initial Setup. To create the backup or restore the system, use the Fiery
System Installer.
The following issues apply to the scenario where you reinstall the system from the System
Software DVDs.
•
Jobs: All jobs in all print queues, and all jobs archived locally on the E-43A hard disk drive
are deleted when you reinstall the system software. To save jobs, ask the site administrator
to archive them to a CD/DVD or a location on the network, so that the jobs can be
imported back into the E-43A queue after system software installation. For more
information, see Command WorkStation Help.
Notify the network administrator at the customer site that some archived jobs may no longer
print after you install an updated version of the system software.
•
Job Log: The list of jobs in the Job Log and any jobs in the queues are deleted when you
install system software. The network administrator can use Command WorkStation to
save a current list of jobs (not the actual jobs) from the Job Log.
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