166
Troubleshooting
EXTERNALCOM.PAYMENT
51:22NOCBTCOMMUNICATION
Machineconnectedtopaymentsystemusingserialcommunicationtomachine.
Cause:
•Communicationhasbeenestablishedonceandtheninterupted.
Recommendedactions:
1.CheckelectricalconnectionsbetweenCPUandpaymentsystem.
2.Ifrunninginanetwork,checknetworkcablesbetweenmachineandpaymentsystem.
3.Checkthatpaymentsystemisoperational.
4.CheckthatpaymentsystemandmachineisconguredtothesameMachineadress(Cong1).
5.Toresetmachinetoworkingstatewithoutrepairingpaymentsystem,useResetCBT
communicationinservicemode.(Requirespassword).