Troubleshooting
167
EXTERNALCOM.CMIS
52:1CMISCOMMUNICATIONERROR
CommunicationbetweenmachineandCMIScomputerhasbeeninterrupted.
Thewarningwillbeshownatprogramstartfor5seconds,thenext5washes.Itisthenremoved
automatically.
Afterthewarningmessagehasdissapearedthemachinewillstart,butnoCMISdatastatistics/data
willbelogged.
Possiblecauses:
•IfusingELSCommonServiceT oolprocessviewerandcablehasbeenunpluggedbefore
processviewerhasbeenstopped,thiswarningwilloccur.
•IfrunningwithELSCMISandcommunicationisinteruptedtoPC,warningwilloccur.
Recommendedactions:
1.IfusingELSCST,reconnect,enterProcessviewerandselectfunction"ResetMIS
communication".
2.IfusingELSNetworkandCMIS:
CheckELSnetworkcablebetweenmachineandPC.
CheckthatCMISapplicationisactiveandrunningnormally.
ForCMIS:Themachinecanoperatebutstatisticswillbeaffectedanddatawillbelost.
52:2DMISCOMMUNICATIONERROR
Thisisawarningmessagethatwillbeshownfor5secondsifthereisaprobleminDMIS
communication,i.e.thecommunicationbetweenthemachineandaexternaldetergentdosing
system.
Warningisshownifsystemhasbeenuprunningonceandthenisinterruptedorworkingintermittent.
Thewarningwillbeshownatprogramstartfor5seconds,thenext5washes.Itisthenremoved
automatically.
Afterthewarningmessagehasdissapearedthemachinewillstart,butthereisariskthewash
willrunwithoutanyexternaldetergentdosing.
Possiblecauses:
•Theexternaldosingsystemhasbeendisconnected,switchedofforbroken.
•Machineadressinmachinehasbeenchangedandthisisalsousedbyexternaldosingsystem.
Recommendedactions:
1.Checkconnections,cablesornetworkbetweenmachineanddetergentdosingsystem.
2.Consultthesupplierforexternaldosingsystem.