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Elegoo Mars 5 - Faq

Elegoo Mars 5
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1. Model doesn't stick to the build plate
Bottom layer exposure time is too short, please add more time.
Model bottom has very small contact with the build plate and please add more bottom layers.
2. Model layer breakage
Printer is shaking during printing.
Release liner film is very loose due to long-time usage and need to be changed.
Build plate or resin tank is not fastened.
3. Abnormal Screen Exposure
If your printer doesn't work please contact us at 3dp@elegoo.com.
and as to better help and solve problems for you, please add your order ID in your email.
4. Printing failure
If the model was not completely printed or failed,there might be some residues left in the resin,
which can be filtered out using a funnel when you save the rest resin back into its sealed bottle.
If you don't filter out the residues the build plate may cause damage to the LCD screen when you're printing
next time.
As to the residual resin on the Build plate and tank,you can clean and wipe them up using tissues.
5. Why do I receive an error message for residue detection when starting a print
First, check if the resin tank and build plate are properly secured. Then, try printing again. Avoid touching or
causing vibrations to the machine during the self-check process before printing to prevent sensor calibration
issues. If the error persists, clean the resin tank or filter the resin for any tiny foreign objects.
FAQ
15

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