ELITechGroup MACRODUCT ADVANCED 3710 SYS User Manual

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SECTION 5: TROUBLESHOOTING AND MAINTENANCE
5.1 Troubleshooting
Table 7: Functional Test Troubleshooting and Diagnosis (continued)
Functional Test Symptom Probable Cause/Solution
Gel Detect fails
Errors 1022, 1023, or 1024
Probable Causes:
Electrode surfaces have a Pilogel film buildup as a result of not
cleaning the electrodes with isopropyl alcohol after every use.
Problem with the electrode cable assembly.
Problem with the Pilogel detect circuit in the device.
Possible Solutions:
Clean the electrodes with isopropyl alcohol.
Clean the electrodes using Electrode Cleaning Pads.
Ensure a Pilogel disc is placed between the electrodes and that the
electrodes are held firmly together.
Try using a new Pilogel disc.
If another electrode cable assembly is available, try using a different
cable.
Inspect lead wires for breaks or cracks in the insulation.
Repeat the functional test multiple times trying the possible solutions.
If the problem persists, contact ELITechGroup for further instructions.
If the problem seems to be intermittent, try wiggling and pulling
gently on the wires and cable during the test. If this helps, discard the
electrode set.
Inspect lead wires for breaks or cracks in the insulation.
Repeat the functional test multiple times trying the possible solutions.
If the problem persists, contact ELITechGroup for further instructions.
Iontophoresis fails
Errors 1004, 1005, 1009, 1010, 1011,
1012, 1013, or 1014
Probable Causes:
Pilogel discs are not in the electrodes.
Problem with the electrode cable assembly.
Problem with the iontophoresis circuit in the device.
Possible Solutions:
If a low current error occurs or a ramp error occurs, ensure the Pilogel
disc if firmly sandwiched between the electrodes.
Inspect lead wires for breaks or cracks in the insulation.
If the problem seems to be intermittent, try wiggling and pulling
gently on the wires and cable during the test.
Repeat the functional test multiple times trying the possible solutions.
If the problem persists, contact ELITechGroup for further instructions.

ELITechGroup MACRODUCT ADVANCED 3710 SYS Specifications

General

Brand	ELITechGroup
Model	MACRODUCT ADVANCED 3710 SYS
Category	Personal Care Products
Language	English