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2 - Select Security------Custom Level….Refer to Fig 8-1.

3- Enableallthesuboptionsunder“ActiveXcontrolsandplug-ins”.RefertoFig8-2.

4- ThenclickOKtonishsetup.

b. Otherplug-insoranti-virusmayblockActiveX.Pleasedisableordotherequiredsettings.

Appendix A FAQ

Q1. Why can’t the NVR turn on even after connecting to the power?

a. Thepoweradaptercouldhavegonebad.Pleasechangeanewpoweradapter.

b. ThepowerfromtheadaptermaybenotenoughforoperatingtheNVR.PleaseusethepoweradaptorsuppliedalongwiththeNVR.

c. Itcouldbeahardwareproblem.

Q2. There is no menu displayed and only has live image display, why?

 Checkwhetherthemonitorisconnectedtothemainvideoout.ThemonitormightbeconnectedtoVGA/HDMIportwhereastheNVRmaybesetfor

output through BNC or vice versa. Long press ESC key to toggle the resolution of the output.

Q3. The NVR LED turns on, however there is no output. Why?

a. ThepowerfromtheadaptermaybenotenoughforoperatingtheNVR.PleaseusethepoweradaptorsuppliedalongwiththeNVR.

b. Itcouldbeawiringissue.Pleasechecktheconnectionforthesame.

c. Check the monitor settings.

Q4. Why are no images displayed on few or all the channels of the NVR?

a. Itcouldbeawiringissue.Pleasecheckthecableandtheportsofthecameras.

b. Theproblemcanalsoberelatedtocameras.Pleasecheckthesame.

c. Pleasemakesurethatyouhaveaddedandenabledthecameras.

Q5. Whycan’tIndtheHDD?

a. ThepowerfromtheadaptermaybenotenoughforoperatingtheNVR.PleaseusethepoweradaptorsuppliedalongwiththeNVR.

b. Itcouldbeawiringissue.PleasecheckthepoweranddatacablesoftheHDD.

c. TheHDDcouldhavegonebad.Changeanewone.

Q6. The system cannot record, why?

a. Make sure the HDD was formatted prior to use.

b. Maybetheuserhasn’tenabledtherecordfunctionorhasdoneincorrectsetup.PleaserefertoRecordCongurationformoredetails.

c. MaybeHDDisfullandthustheNVRisnotabletorecord.CheckHDDinformationfromDiskmanagementandifrequired,pleaseenabletherecycle

function.

d. ChecktheattributesoftheHDD.Itmightbesettoreadonlymode.

e. TheHDDcouldhavegonebad.Pleasechangeanotherone.

Q7. Mousedoesnotwork.HowcanIdo?

a. ThemouseshouldbeconnectedtotheUSBportattherearside.

b. Afterconnectingthemouse,allowtheNVRtodetectthemouseforseconds.Ifnotdetected,tryrestartingtheNVR.

c. Themousemaybeincompatibleorfaulty.Pleasechangeamouse.

Q8. ActiveXcontrolcannotbedownloaded.HowcanIdo?

a. IEbrowserblocksActiveXcontrol.Pleasedosetupasperthestepsmentionedbelow.

1- OpenIEbrowser.ClickTools-----InternetOptions.

Elvox 46241.F08 User Manual

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