16
Troubleshooting
Eppendorf Reference
®
2
English (EN)
5 Troubleshooting
5.1 Control button
5.2 Dispensing
5.3 Pipette tip
5.4 Tip cone
Problem Cause Solution
Control button jams. • The lower part is dirty. Clean and grease the lower
part.
• Seal defective. Replace seal.
• Protection filter is clogged. Replace the protection filter
(2 mL – 10 mL).
Problem Cause Solution
Liquid is dripping. • Pipette tip is loose. Attach the pipette tip firmly.
Deactivate the spring load.
Use the pipette tip epT.I.P.S..
• Seal defective. Replace seal.
•Defective o-ring. Replace o-ring.
• Dispensed liquid has high
vapor pressure.
Pre-wet the pipette tip
several times.
• The tip cone is damaged. Replace lower part
(single-channel pipette).
Replace channel
(multi-channel pipette).
Wrong dispensing
volume.
• Dispensed liquid has high
vapor pressure or a deviating
density.
Adjust the pipette for the
liquid used.
Problem Cause Solution
Pipette tip is loose. The pipette tip is not
compatible.
Use epT.I.P.S. pipette tips.
Use the correct size.
Higher attachment forces are
required.
Attach the pipette tip firmly.
Deactivate the spring load.
Problem Cause Solution
No spring-loaded
action of tip cone.
The spring-loaded action is
blocked (single-channel).
Remove locking ring.
Spring loading is switched off
(multi-channel).
Switch on spring loading.