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Solutions When the Interactive Pens Are Slow or Difficult to Use
If the pens are difficult to use or respond too slowly, try the following solutions:
• For easier operation, hold the pen perpendicular to the projection surface.
• For the best performance, connect your computer to the projector using a VGA or HDMI cable for
display and the USB cable for interactivity.
• If you are using USB Display in Windows, you may need to disable Windows Aero in the Epson USB
Display Settings program on your computer.
• If you are having difficulty double-clicking on a Mac, go to the System Preferences menu, select
Mouse, Trackpad, or Mouse & Trackpad, and reduce the Double-click speed.
• Set the Pen/Touch > Pen Hovering setting to Off.
Parent topic: Solving Interactive Problems
Related references
Pen and Touch Setup Settings - Pen/Touch Menu
Related tasks
Using the Pens
Solutions When the Interactive Pens Cause Interference or Unwanted Effects
If the pens are causing interference or unwanted effects, try the following solutions:
• When you use two pens at the same time, make sure to use them at least 4 inches (10.16 cm) apart.
• Do not rest the pens on the image area of an interactive table to avoid interference with your
computer's mouse.
• Make sure that nothing is blocking the direct line to the interactive pen receiver on the projector.
Parent topic: Solving Interactive Problems
Solutions When Finger Touch Interactivity Does Not Work
If finger touch interactivity does not work, try the following solutions:
• Make sure a Touch Unit is installed correctly and the cable is properly connected. See your projector's
online Installation Guide for details.
• If the light on the Touch Unit is not on, check the Touch Unit settings in the Pen/Touch menu and
make sure the Power setting is set to On.
• Make sure touch interactivity is activated on the toolbar.
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