Epson BrightLink 1485Fi+ - Solutions When You Cannot Operate a Computer from the Projected Screen; Solutions for Problems with Capturing, Printing, Saving, or Scanning

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Multiple Projector Operation Settings - Multi-Projection Menu
Related tasks
Calibrating for Finger Touch Interactivity
Calibrating Automatically
Performing Touch Unit Angle Adjustment
Solutions When You Cannot Operate a Computer from the Projected Screen
If you are unable to access a computer from the projected screen, try the following solutions:
• Make sure the USB Display setting in the Signal I/O menu is set to On.
• Make sure you perform pen calibration when using the interactive pen for the first time so that the
projector recognizes the position of the pen correctly.
• Make sure PC Interactivity is turned on in the projector's interactive toolbar.
• Make sure the USB cable is securely connected. Disconnect the USB cable, and then reconnect it.
• When you are connecting your computer to the projector's USB-B2 port, make sure the USB-B2
setting in the Pen/Touch menu matches the HDMI input your computer is connected to.
• When connecting your computer to either of the control pad's (BrightLink 1485Fi+) HDMI ports, make
sure to connect your computer to the USB-B port on the control pad and not directly to the projector.
• When connecting using Screen Mirroring, you need to set up your computer. Hold down the Windows
key and press K on your keyboard at the same time, then select Allow mouse, keyboard, touch, and
pen input from this device.
Parent topic: Solving Interactive Problems
Solutions for Problems With Capturing, Printing, Saving, or Scanning
If you are having trouble capturing and pasting, or printing, saving, or scanning, try the following
solutions:
• If you are having trouble pasting a captured image, make sure the image is not HDCP protected.
• If a black frame appears around a pasted image, it may be because the image was shifted or resized.
• Connect only one printer or multifunction device at a time, and make sure the device is supported by
the projector.
• If you are having trouble printing or scanning, make sure the printer is not out of ink, jammed, or in any
other error state.