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6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change
without notice.
Note: If you experience difficulty with the toll-free number, call (562) 276-1305 (U.S.) or (905) 709-3481
(Canada).
Before you call, make sure you have your printer serial number and proof of purchase.
Visit Epson's U.S. support website or Canadian website and select your product for solutions to common
problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Note: For help using any other software on your system, see the documentation for that software for
technical support information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To
find the nearest reseller, visit proimaging.epson.com (U.S.) or epson.ca (Canada), or call 800-GO-
EPSON (800-463-7766).
Parent topic: Solving Problems
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