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Cleaning the Thermal Head
Epson recommends cleaning the thermal head periodically (generally every 3 months) to
maintain receipt print quality.
Turn off the printer, open the roll paper cover, and clean the thermal elements of the thermal
head with a cotton swab moistened with an alcohol solvent (ethanol or IPA).
Preparing for Transport
Follow the steps below to transport the printer.
1
Turn off the printer.
2
Confirm that LED is off.
3
Remove the power supply connector.
4
Remove the roll paper.
5
Pack the printer upright.
CAUTION
After printing, the thermal head can be very hot. Do not touch it and let it cool before
you clean it. Do not damage the thermal head by touching it with your fingers or any
hard object.
Thermal head
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