4-2 Troubleshooting Rev. D
4.1.1.2 Recoverable Errors
When a recoverable error occurs, after the cause of the error is removed, the printer
can recover from the error by receiving an error recovery command without turning off
the power:
Note:
(*1) These conditions are selected by MSW 8-5 and 8-8. When MSW 8-5 (mapping of the cover open
status) is OFF, the error does not occur and a “paper end error” occurs instead. If MSW 8-8 is ON, this
error is handled as a recoverable error.
4.1.1.3 Errors that are impossible to recover:
ERROR Description
ERROR LED Blinking Pattern
Recovery
Paper roll cover open
error (*1)
The roll paper cover is
opend when printing.
Recovers by error recovery
command with the cover
closed
Autocutter error
(Type A, B only)
The autocutter does not
work correctly
Recovers by error recovery
command. (See “Autocutter
Jam” (page 4-3))
Home position
detection error
(This is “Mechanical
error“)
The home position cannot
be detected due to a
paper jam
Recovers by error recovery
command
ERROR Description
ERROR LED Blinking Pattern
Recovery
R/W error in memory
or gate array
After R/W checking, the
printer does not work
correctly.
Writing to, reading out, or
erasing the NV memory for
image scanning results
does not work correctly.
Impossible to recover
High voltage error The power supply voltage
is extremely high
Impossible to recover
Low voltage error The power supply voltage
is extremely low
Impossible to recover
CPU execution error The CPU executes an
incorrect address or I/F
board is not connected
Impossible to recover
Print head
temperature
detection circuit error
There is an abnormality in
the print head
temperature
Impossible to recover
160 ms
160 ms
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