Epson WF-4830 Series User Manual

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Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on and connected to your computer.
• Make sure any interface cables are connected securely at both ends.
• Make sure the interface specifications match the specifications for the printer and the computer.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• If your computer is connected using a USB cable, try a different USB port on your computer or a
different cable.
• Make sure the printer status is not offline or pending.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• Make sure your system meets the requirements for your operating system. If you are printing a high-
resolution image, you may need more than the minimum requirements. Print the image at a lower
resolution or if necessary, increase your system's memory.
• In Windows, make sure your product is selected as the default printer and the printer port setting
matches the printer connection port.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on-
screen instructions to check the connection status:
• Windows 10: Click and select Epson Software > Epson Printer Connection Checker.
• Windows 8.x: Navigate to the Apps screen and select the Epson Printer Connection Checker
icon.
• Windows 7: Click and select All Programs > Epson Software > Epson Printer Connection
Checker.
• On a Mac, make sure the printer is added to the printer list and the printer is not paused.
• Make sure your product is selected as the printer in your printing program.
Parent topic: Solving Problems Printing from a Computer

Epson WF-4830 Series Specifications

General

Print Technology	Inkjet
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scanner Type	Flatbed, ADF
Scan Resolution	1200 x 2400 dpi
Display	4.3" color touchscreen
Functions	Print, Copy, Scan, Fax
Fax Speed	33.6 Kbps
ADF Capacity	50 sheets
Paper Capacity	250 sheets
Paper Sizes Supported	A4, A6, Executive, 4" x 6", 5" x 7", 8" x 10"
Mobile Printing	Apple AirPrint, Android Printing, Mopria Print Service
Ink Cartridges	Black, Cyan, Magenta, Yellow
Print Resolution	Up to 4800 x 2400 dpi
Max Print Speed	25 ppm (black), 12 ppm (color)